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Terms and Conditions

TERMS AND CONDITIONS OF CONTRACT (INDIVIDUAL CLIENT)

Limited Liability: IG MOVING LLC commits to performing the service with utmost care. However, our liability for loss or damage to goods is strictly limited to instances of proven gross negligence directly caused by IG MOVING LLC personnel during the service. The Client is solely responsible for obtaining comprehensive insurance coverage for all their belongings, including high-value or fragile items. IG MOVING LLC strongly advises clients to secure external moving insurance for full protection. IG MOVING LLC shall not be liable for pre-existing damage or for damages to items not packed by IG MOVING LLC.

Inventory: The client declares that the inventory provided is true and complete. Any significant addition of undeclared items that affects the required time or space may result in additional charges.

Access and Preparation: The client is responsible for ensuring adequate access (parking, elevators, permits) at both locations. Valuables (jewelry, money, important documents) and personal medications must be transported by the client.

Cancellation: The client may cancel the service with at least 24 hours’ notice without penalty (except for the non-refundable deposit). Cancellations made with less than 24 hours' notice will result in a penalty of 50% of the total service cost.

Delays: IG MOVING LLC will not be liable for delays caused by circumstances beyond its control or major forces (heavy traffic, extreme weather conditions, road closures).

Prohibited Items: Inflammable, explosive, corrosive, perishable materials, weapons, or illicit substances will not be transported.

Additional Hours: If the service exceeds the estimated hours, additional hourly rates will apply as agreed upon.

Non-Solicitation of Personnel: The Client agrees not to directly solicit, employ, or contract with any of IG MOVING LLC's current or former employees or independent contractors who have provided services under this Agreement, for a period of 12 months following the completion of services by IG MOVING LLC.

Disputes: Any disputes arising from this contract will be resolved in accordance with the laws of the State of Florida and will be subject to the exclusive jurisdiction of the courts of Miami-Dade County, Florida.

Communications Consent: By accepting these terms, the Client expressly consents to receive transactional and promotional communications from IG MOVING LLC via email, phone call, or SMS text message to the contact information provided. Standard messaging rates may apply. Clients may opt-out of promotional communications at any time.

The Client declares to have read, understood, and accepted all terms and conditions of this contract.

CORPORATE SERVICES - TERMS AND CONDITIONS

This section is reserved for the specific terms and conditions for corporate clients. You can include clauses on billing, civil liability insurance, service level agreements (SLAs), etc.

By submitting this request, the Client entity acknowledges that they have read, understood, and accepted these corporate terms and conditions.